Volunteer Passport: Communication Skills

Event Details

The Volunteer Passport Scheme initiative, offers a series of 4 short training modules exploring the key areas all volunteers need to successfully volunteer with clients.

These modules will give participants the basic skills, awareness, confidence and knowledge required to volunteer.

Once you have completed all four training modules you will receive a volunteer passport, which gives you access to our volunteering newsletter crammed full of exciting features and exclusive volunteering events and the opportunity to volunteer in a variety of Charities and voluntary organisations in Slough.

You can really make a difference!

Communication Skills

The ability to communicate effectively is essential, no matter where you volunteer, it sounds like it should be instinctive but often when we say one thing it can be misinterpreted leading to misunderstandings and frustration.

This module covers the following:

  • Engaged listening
  • Nonverbal communication
  • Making every contact count
  • Asserting yourself in a respectful way