Feeling Unwell? Services Available to You

Do you know which NHS service to use when you are unwell?

NHS East Berkshire Clinical Commissioning Group (CCG) has published information to help residents understand the various NHS services available – day and night.

The information can be used to work out the best place to get advice or treatment when you are unwell. Winter is always a busy time for the health service. If people go to the right service, it helps the NHS to work at its best and be there for those who really need it. That is why we are asking you to “help us, help you”.

If you need to speak to a clinician, need reassurance or don’t know where to go, call NHS 111. You will be directed to the most appropriate service or, be given an appointment to see a clinician if needed. The call is free of charge and the service is available 24 hours a day. This means no lengthy waits in hospital waiting rooms with other potentially unwell people.

Everyone has a role to play in keeping themselves healthy, and the NHS can provide the information and advice you need to stay well. Visit nhs.uk/staywell